Syndik8 Terms of Service

Effective date: 1 April 2026

Welcome to Syndik8 (syndik8.app). Please read these Terms of Service carefully before using the service. By accessing or using Syndik8, you agree to be bound by these terms.

1. Acceptance of Terms

By creating an account or using Syndik8, you confirm that you are at least 18 years of age and have the legal capacity to enter into these terms. If you are using Syndik8 on behalf of an organisation, you confirm that you have authority to bind that organisation to these terms.

2. Description of Service

Syndik8 is a scheduling and asset management platform that helps groups of co-owners manage shared assets such as aircraft, boats, and property. The service provides tools for booking, maintenance tracking, usage logging, and cost sharing.

Syndik8 is a software tool only. It does not provide legal, financial, safety, or regulatory advice.

3. User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must notify us immediately at [email protected] if you suspect unauthorised access to your account.

4. Acceptable Use

You agree to use Syndik8 only for lawful purposes and in accordance with these terms. You must not:

• Use the service to facilitate illegal activity
• Attempt to gain unauthorised access to other users' accounts or data
• Transmit harmful, offensive, or malicious content
• Use the service in a way that could damage, disable, or impair it
• Misrepresent your identity or affiliation

5. Subscriptions and Payments

Syndik8 offers a free tier and paid subscription tiers. Paid subscriptions are billed monthly or annually at the rates displayed at the time of purchase. All prices are shown inclusive of VAT where applicable.

Subscription payments are processed by Stripe. By subscribing, you also agree to Stripe's terms of service. Syndik8 does not store your full card details; these are held securely by Stripe.

Subscriptions renew automatically at the end of each billing period unless you cancel before the renewal date. You can cancel your subscription at any time from your account settings or by contacting us at [email protected]. Cancellation takes effect at the end of the current billing period — you will retain access to paid features until then.

If you cancel within 14 days of a new subscription or a renewal that commits you to a further period, you may request a pro-rata refund for the unused portion. Outside this window, we do not generally offer refunds, but you can contact us and we will consider requests on a case-by-case basis.

We may change subscription prices with at least 30 days' written notice. If you do not wish to continue at the new price, you may cancel before the new rate takes effect.

6. Platform Transaction Fee

Where a syndicate uses Syndik8's in-app payment features (powered by Stripe Connect) to collect dues, usage charges, or expense settlements from members, Syndik8 charges a platform fee on each transaction. The current platform fee rate is displayed to the syndicate administrator during payment setup and on the billing settings screen.

The platform fee is deducted from the syndicate's received amount (not charged to the paying member). It is separate from any fees charged by Stripe for card processing.

We may change the platform fee rate with at least 30 days' written notice to the syndicate administrator. If the administrator does not wish to continue at the new rate, they may disable in-app payments and settle externally.

7. Liability Disclaimer

Syndik8 is a scheduling and management tool.

To the fullest extent permitted by applicable law, Syndik8 and its operators accept no liability for:

• Asset damage, loss, or destruction arising from or in connection with bookings made through the platform
• Personal injury, death, or property damage arising from the use or operation of any shared asset
• Safety incidents related to the operation of aircraft, vessels, vehicles, or any other shared asset
• Financial disputes between syndicate members, including disagreements over costs, charges, expenses, or settlements
• Regulatory non-compliance by operators or users of shared assets
• Decisions made by syndicate members on the basis of data shown in the platform, including but not limited to maintenance tracking data, usage logs, and scheduling information
• The accuracy, completeness, or timeliness of data entered by users of the platform

For aviation syndicates: Syndik8 does not make airworthiness determinations. The Pilot in Command retains sole responsibility for ensuring the aircraft is safe and airworthy before every flight, and for compliance with all applicable aviation regulations. Maintenance tracking features are provided as informational aids only and do not replace the legal requirement to verify the aircraft's maintenance status independently.

For marine syndicates: Syndik8 does not verify seaworthiness, tidal conditions, or weather suitability. The skipper or vessel operator retains sole responsibility for safe navigation and compliance with maritime regulations.

8. Limitation of Liability

To the maximum extent permitted by law, Syndik8's total liability to you for any claim arising out of or relating to these terms or the service shall not exceed the amount you paid for the service in the 12 months preceding the claim, or £100 (whichever is greater).

Syndik8 is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under English law.

9. Your Content and Data

You retain ownership of all content you create or upload to Syndik8, including booking records, maintenance logs, photographs, expense receipts, and usage data ("Your Content").

By using the service, you grant Syndik8 a non-exclusive, worldwide licence to store, display, and process Your Content solely for the purpose of providing and improving the service. This licence ends when you delete Your Content or close your account.

Content you create within a syndicate (such as bookings, maintenance entries, and financial records) may be visible to other members of that syndicate in accordance with the syndicate's privacy settings. You acknowledge that other members may retain copies of shared records even after you leave a syndicate.

You may request an export of your personal data at any time by contacting [email protected]. We will provide your data in a commonly used, machine-readable format within 30 days.

10. Privacy

Your use of Syndik8 is also governed by our Privacy Policy, which is incorporated into these terms by reference. By using Syndik8, you consent to the collection and use of information as described in the Privacy Policy.

11. Syndicate Rules

Syndik8 enables syndicate owners to set their own rules, pricing, and policies. These syndicate-level rules are agreements between members and are not enforced or guaranteed by Syndik8. Disputes between members should be resolved amongst themselves. Syndik8 is not a party to any syndicate agreement.

12. Suspension and Termination

You may close your account at any time by contacting us at [email protected]. If you have an active paid subscription, cancellation of your subscription and closure of your account are separate actions — closing your account also cancels any active subscription.

We may suspend or terminate your account if we reasonably believe you have breached these terms, or if required to do so by law. Where possible, we will give you reasonable notice and an opportunity to remedy the breach before taking action.

When your account is closed (whether by you or by us), we will delete your personal data within 30 days, except where we are legally required to retain it. Syndicate records that you contributed to (such as maintenance logs and financial entries) may be retained in anonymised form for the benefit of remaining syndicate members.

13. Changes to These Terms

We may update these terms from time to time. We will notify users of material changes by email or via an in-app notice at least 14 days before the changes take effect. For changes to fees or payment terms, we will give at least 30 days' notice. Continued use of Syndik8 after changes take effect constitutes acceptance of the revised terms. If you do not agree to the updated terms, you should stop using the service and close your account.

14. Governing Law

These terms are governed by the laws of England and Wales. Any disputes arising from these terms or your use of Syndik8 shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Contact

Syndik8 is a product of Deltatek Software, a trading name of Deltatek Defence Ltd, registered in England and Wales (Company No. 02975256, VAT Reg No. GB662975256). Registered address: 122 Great Berry Lane, Basildon, Essex, SS16 6BY.

For questions about these Terms of Service, please contact us at [email protected] or visit syndik8.app.